About the issue where the search function cannot be used in some environments

Update Date:2025/10/07

We have confirmed that in some customer environments, the search function on our EC site does not work properly.

The cause may be that communication is being blocked by security software or network settings.
We kindly ask you to try the following measures:

Please try using a different browser (e.g., Chrome / Edge / Safari).

If you are using security software or an ad-blocking tool, please temporarily turn off web protection or extensions and try again.